Privacy Policy

Last updated: August 3, 2026

This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about our services, participate in activities on the website, or otherwise contact us.

Personal Information You Disclose

The personal information we collect may include:

• Name and contact information
• Email address
• Property details and location
• Energy consumption information
• Service preferences and inquiries

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. This information is used to improve website functionality and user experience.

How We Use Your Information

We use the information we collect in the following ways:

• To respond to your inquiries and provide customer service
• To process service requests and consultations
• To send administrative information and updates
• To improve our website and services
• To analyze usage patterns and optimize user experience
• To comply with legal obligations and protect our rights

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• To comply with legal obligations or respond to lawful requests
• To protect and defend our rights or property
• To prevent or investigate possible wrongdoing in connection with our services
• With service providers who assist in operating our website and conducting our business, under strict confidentiality agreements

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. For more details, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: 147 Collins Street, Melbourne VIC 3000, Australia

Australian Privacy Principles

We are committed to complying with the Australian Privacy Principles contained in the Privacy Act 1988. We handle personal information in accordance with these principles and applicable Australian privacy laws.